Privacy Policy
Effective Date: 05/02/2017
This Privacy Policy applies to www.petbullysticks.com, owned and operated by Pet Bully Sticks. At Pet Bully Sticks, we are committed to protecting your privacy and ensuring your personal information is handled responsibly.
This Privacy Policy explains how Pet Bully Sticks collects, uses, and protects the information you provide through our website. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.
We use the information we collect to assist us in processing orders, enhancing your shopping experience, and improving our services. Please read below for full details.
Information We Collect
When you make a purchase or interact with our website, we may collect personal information including, but not limited to:
Name, billing address, shipping address, and contact details (phone, email).
Payment information (processed securely – we do not store credit card numbers).
Details about your use of our website, including IP address, browser type, operating system, device information, and pages visited.
Optional information you provide, such as reviews, testimonials, or pet details (e.g., name, breed, or photos).
If you order a Gift Certificate, we may also collect the recipient’s name, email, and shipping address strictly for fulfillment purposes.
How We Use Your Information
We use your information to:
Process and fulfill your orders.
Communicate with you regarding your orders or inquiries.
Provide customer support.
Improve our website functionality and user experience.
Send promotional emails and newsletters (only if you opt in).
Sharing of Information
Pet Bully Sticks does not sell, rent, or trade your personal information.
We may share necessary information with trusted third parties such as:
Shipping carriers (to deliver your order).
Payment processors (to securely process your transactions).
Customer support tools (e.g., Live Chat).
These third parties are prohibited from using your information for any purpose other than providing services for Pet Bully Sticks.
We may also disclose information if required by law or to protect our legal rights.
Cookies & Tracking Technologies
Our website uses cookies to improve your shopping experience. Cookies help us:
Store items in your cart.
Remember login details.
Analyze site performance and user behavior.
You may disable cookies in your browser settings, but this may limit certain site features.
We also use third-party analytics (such as Google Analytics) to collect anonymous site usage data.
Behavioral Advertising
We may partner with third-party advertising networks to display relevant ads across other websites. These networks use cookies and tracking technologies to deliver ads tailored to your interests. You may opt out of targeted advertising anytime.
Children’s Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children.
Security
We follow industry-standard practices to protect your information during transmission and storage. Sensitive data such as credit card numbers is SSL-encrypted and processed securely by our third-party provider.
Your Choices
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in our emails or contacting us.
You may update, correct, or delete your personal information by emailing info@petbullysticks.com.
California Privacy Rights
If you are a California resident, you may request details about how we share your personal information under California Civil Code Section 1798.83. Contact us at the email below for more information.
Do Not Track Signals
Currently, we do not respond to “Do Not Track” browser signals, as industry standards are not yet finalized.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised Last Updated date.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: info@petbullysticks.com
Address: Pet Bully Sticks, 15 Heidelberg, City Deep, Johannesburg, South Africa
